Oversees the administrative functions of the Behavioral Health Department. This position requires excellent customer service/telephone manner. The individual must be highly organized in approach to prioritization of tasks and time management. Must have the ability to handle confidential information and be tactful in giving and receiving such information and the ability to perform clerical duties according to policy and procedure of MHHC.
Education/ Experience: Bachelor’s Degree or Associates Degree or two plus years related experience and/or training; or equivalent combination of education and experience. Experience working for a senior manager. Knowledge of Microsoft Office software.
Interpersonal Skills: Ability to interact with Clients and staff through active listening, Proper business language and tone of voice so as to obtain information and/or completing tasks. Ability to communicate effectively with senior management and foster good working relationships with other administrative staff to coordinate communication into and from the Manager’s office.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Language Skills: Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Physical Demands: The physical demands described here are representative of those that must
be met by an employee to successfully perform the essential functions
of this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required
to use hands to finger, handle, or feel and talk or hear. The employee
frequently is required to sit; reach with hands and arms; and stoop, kneel,
crouch, or crawl. The employee is occasionally required to stand and walk.
The employee must frequently lift and/or move up to 10 pounds. Specific
vision abilities required by this job include close vision, peripheral
vision, depth perception, and ability to adjust focus.
Computer Skills: The knowledge and ability to use computers and related technology effectively with regards to several specific application systems and software.
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